Customer Service

SHIPPING & DELIVERY

We begin processing your order as soon as payment is received. Your package will normally ship out 1-2 business days after you ordered. We ship with regular post from Asia and shipping time is about 15 business days to most countries (USA, Australia, Canada, most of European countries and Asia). Shipping time may be longer for other countries. Please understand that the parcel may be delay for reasons that are out of our control, such as holidays and custom inspection. We have absolutely no control on the postal service and cannot guarantee the delivery date. Faster shipping options are also available; please contact us before ordering if you need to receive your cufflinks sooner. Tracking information will be provided on demand.

FREE SHIPPING

Cufflinks Palace is offering worldwide free shipping by regular post for a limited time. Take advantage of it!

100% SATISFACTION GUARANTEE

We take full responsibility that you receive the cufflinks in good condition. If the parcel is damaged or confirmed lost by the shipping company we will send you another pair for free. It is very important that you contact us within 24h after receiving the cufflinks if they were damaged during the shipping. We will ask you to send us a picture showing the damage.

SECURE PAYMENT

We accept all major credit cards (Visa, Mastercard, Discover and American Express) and Paypal. All transactions are processed through SSL encryption which makes it 100% safe for our customers. Should you prefer to make payment through Paypal, you will also be safe since we are Paypal verified.

Taxes are included in prices. Therefore, no extra taxes will be charged to you. The price displayed on the checkout page is the final amount that will be charged to you.

PACKAGING

Cufflinks will be carefully packed in bubblewrap.

REFUNDS & RETURNS

All sales are final and therefore non-cancellable and non-refundable. Returns and exchanges are not accepted.